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Leadership and Dealing With Difficult Situations Course

Leadership and Dealing With Difficult Situations

A two day course for Team Leaders/Supervisors/Senior Management working in farm retail.

The course will take place at Apley Farm Shop, Norton, Shifnal, TF11 9EF

Day 1: Mon 3rd June, 10am - 4.30pm - Topics Covered

  • What is the difference between a manager and a leader?
  • The three elements of great communication
  • The art of active listening and being understood
  • Empathy, collaboration and trust
  • Giving Great Feedback and Having Difficult Conversations
  • Inspiring Great Performance 
  • Action Planning - what will you be doing differently?

Day 2: Mon 15th July, 10am - 4.30pm - Learning Lookback Session

  • What has gone well? What have you been doing differently that has worked?
  • What are you struggling with? What have you tried to implement? Experience share from the rest of the group to help
  • Coaching - Challenge & Support session
  • Coaching - Opportunity for everyone to practice their skills in a facilitated Action Learning Set

Cost for both days £195 + VAT per delegate plus £10 + VAT per day for refreshments and light lunch. Total £215 + £43 VAT = £258. Price shown below includes VAT.

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Leadership & Dealing with difficult situations 2 day course
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