Farm Retail Association Ticket Portal

Terms & Conditions

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between the Farm Retail Association (FRA) and yourself.

No contract exists between you and FRA for the purchase of any tickets until we have received and accepted your order and received payment in full.  Once cleared funds are received, there is a binding contract between us.

Prices

The description and price of tickets you order will be shown on the FRA website at the time you place your order.  Prices are in UK Sterling and inclusive of any applicable taxes. There are no surcharges whatsoever if you purchase online.

Once you have paid, we will not increase the price of your tickets. However the prices displayed on the website are subject to change without notice. 

We accept most major credit and debit cards in partnership with our payment gateway.

Online Security

To ensure that your online shopping experience is secure, your credit / debit card details will be encrypted on a secure server to minimize the possibility of someone being able to read them as they are sent over the Internet.

Limitation of Liability

FRA total liability for in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

The limitation on any exclusion from liability contained in these conditions shall be subject to the provisions of second 2(1) of the Unfair Contract Terms Act 1977.

FRA will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Refunds & Cancellations

Unfortunately we cannot issue any refunds for cancellations.

Online Booking

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.  We reserve the right to refuse entry to late arrivals.

Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email print out.

Prices are correct at time of going to press and are subject to change without notification.

Tradeshow Terms and Conditions

Definitions
In these terms and conditions the following expressions shall have the meanings stated:-
1.1 “Administrative Fee” means a charge levied by the Organiser pursuant to clause 4 to cover its reasonable administrative costs following any cancellation of the Exhibitor’s booking of stand space at the Exhibition.
1.2 “Contract” means together these terms and conditions and the Order Form.
1.3 “Tradeshow” means the event being organized by the Organizer and described on the Order Form.
1.4 “Exhibitor” means the company firm or individual wishing to take stand(s) at the Tradeshow and named on the Order Form and shall be deemed to include (where appropriate) all employees, servants and agents of such company, firm or individual.
1.5 “Force Majeure Event” means fire, storm explosion or any other circumstances beyond the reasonable control of the Organizer.
1.6 “Order Form” means the form attached to these terms and conditions and completed by the Exhibitor by way of an application for stand space at the Exhibition.
1.7 “Organiser” means The National Farmers' Retal & Markets Association Limited T/A FRA and FARMA and its agents”.
1.8 “Regulations” means the regulations made by the Organiser and/or the owner of the Venue governing the Exhibition.
1.9 “Rental” means the payments due from the Exhibitor to the Organiser and referred to on the Order Form.
1.10 “Venue” means the premises at which the Tradeshow is to be held.

2. Application for stand space
2.1 All applications for stand space at the Tradeshow shall be made in the form of the Order Form and the Organiser reserves the right to reject any application for stand space at the Exhibition.
2.2 The Contract, together with the Regulations, shall constitute the entire agreement and understanding between the parties with respect to its subject matter.

3. Payment for stand space
3.1 The Rental shall be in the amount set out in the Order Form.
3.2 The Exhibitor shall pay the Rental at the time of submitting the “Order Form”

4. Cancellation
4.1 The Exhibitor shall only be entitled to cancel its booking of stand space at the Exhibition by giving notice in writing by recorded post to the Organiser not less than 15 weeks before the date of the Exhibition. Email or telephone cancellation is not acceptable.
4.2 The Organiser shall be entitled to cancel the Exhibitor’s booking of stand space at the Tradeshow (and if the Tradeshow as already commenced) to expel the Exhibitor from the Venue:-
Where any sum due from the Exhibitor under the Contract remains outstanding after the due date for payment; or where the Exhibitor becomes bankrupt or enters into liquidation, (other than voluntary liquidation for the purpose of amalgamation or reconstruction), or has a receiver appointed or suffers any similar event of insolvency; or where the Exhibitor fails to comply with any of its obligations under the Contract and, in the case of a failure capable of remedy, has in addition failed to comply with a notice given by the Organiser requiring the failure to be remedied within a reasonable period of time.
4.3 Following any cancellation of the Exhibitor’s booking in accordance with this clause 4:- The full amount of the Rental shall be immediately due and payable; and The Organiser shall be entitled at its discretion to charge the Exhibitor a reasonable Administrative Fee (in addition to the Rental); and The Organiser shall be under no obligation to make any refund of any monies already paid by the Exhibitor, save that if the Organiser is able to re-let the stand space in question the amount of any payment made in respect of such re-letting shall be deducted from the total amount due to the Organiser by the Exhibitor.

5.Occupation of Stand
5.1 The Exhibitor shall be given access to the Venue for the purposes of erecting and preparing its exhibit(s) at the times set out in the additional information above or on such other day or days as may be notified to the Exhibitor by the Organiser and the Exhibitor shall ensure that all stands are complete and ready for the Tradeshow opening.
5.2 For the avoidance of doubt, in the event that the Exhibitor fails to take possession of his allotted stand space during the Tradeshow the full amount of the Rental shall remain due and the Organiser shall be under no obligation to make any refund of such Rental already paid.

6. Removal of Exhibits
6.1 All exhibits/ goods must be removed from the Exhibition stands by the Exhibitor immediately after the Exhibition officially closes, but not before then (without the prior consent of the Organiser).

7. Sub-Letting
The Exhibitor may not sub-let or sub-licence or in any other way part with possession of or share the stand space allocated to it except with the prior consent of the Organiser.

8. Performing Rights/ Copyright
The Exhibitor shall be responsible for and shall indemnify the Organiser in respect of any claim relating to the payment of any fees or royalties due to the Performing Rights Society and or Phonographic Performance Limited and or to the composer author or publisher or any works reproduced by the Exhibitor in connection with its exhibit(s) at the Exhibition.

9. Alteration to Floorplan
9.1 Whilst the Organiser will use all reasonable endeavours to ensure that the Exhibitor’s stand is located in the area of the Venue originally allocated to it, the Organiser reserves the right at its sole discretion to re-locate the Exhibitor to a different area before commencement of the Exhibition.
9.2 In the unlikely event that the area to which the Exhibitor is re-located pursuant to clause 9.1 is smaller than the space originally allocated to it, the Exhibitor will be entitled to a pro rata reduction in the Rental.

10. Postponement of Tradeshow In the event that the Organiser is forced to alter the date(s), duration or venue or any of the other arrangements relating to the Tradeshow by reason of a Force Majeure Event or any other reason the Organiser may re-arrange an event similar to the Exhibition at a similar venue and within a reasonable period of time and, in such event, this Contract shall remain in force and the Organiser shall be under no obligation to refund the Rental (or any part of it).

11. Liability and Indemnity
11.1 The Organiser shall perform its obligations under the Contract using reasonable care and skill but all other warranties (whether implied by statute or otherwise) are hereby expressly excluded.
11.2 The Organiser shall not be responsible for any loss of or damage to any property of the Exhibitor while at the Venue or otherwise (howsoever such loss or damage may be caused) and the Exhibitor is advised to secure his own insurance to cover the risk of such loss or damage.
11.3 The Organiser shall not be liable to the Exhibitor for any loss or damage arising directly or indirectly as a result of a Force Majeure Event.
11.6 Subject to clause 11.7, the total liability of the Organiser under or in connection with the Contract shall not exceed the amount of the Rental.
11.7 Nothing in this Agreement shall have the effect of limiting or excluding the liability of the Organiser for any death or personal injury caused by the negligence of the Organiser or its employees or agents.

12. General
12.1 The Exhibitor acknowledges that the Tradeshow is intended to be of a high standard in all respects and for the Organiser’s own benefit and that of the other exhibitors and all visitors to the Tradeshow the conduct of the Exhibitor and the content of its exhibits shall accord at all times with these high standards.
12.2 The Exhibitor shall at any time prior to the Tradeshow and at the request of the Organiser provide the Organiser promptly with such details as the Organiser may reasonably require in relation to the stands and exhibit(s) to be used by the Exhibitor at the Tradeshow.
12.3 The Exhibitor shall at all times comply with the terms of this Contract and with all applicable laws and regulations, including in particular the Regulations.
12.4 The Exhibitor shall further comply with all reasonable instructions given to it by the Organiser in relation to the Tradeshow, whether given before, during or after the Tradeshow.